The differing rules regarding compensation from airlines

Although it is not required of airlines to pay out for delays due to “extraordinary circumstances”, some may, at their discretion, issue a refund, re-booking or re-routing of flights. In some cases airlines may go beyond the definition of these extraordinary circumstances, and with valid proof, you can receive compensation under EU rules.

In these rules it states that if you are delayed for longer than two hours, you are entitled to: free food and drinks, two free phone calls, emails or faxes, and the accommodation of a free hotel if you are staying overnight. If your flight arrives three or more hours late to its destination, you can receive anywhere from €250 to €600 depending on how far your flight took you.

When renting a car, it is smart to take out an AA or Green Flag policy. This entitles that if your car breaks down within a 24 hour period, you are entitled to the basic services. On the other hand, if you have not taken a policy when you rented the car and it breaks down, AA or Green Flag will still assist you, but the price will be more expensive than if you had taken the policy.

If an accident occurs due to ice, you are solely responsible and are not able to make a claim. This means that you took the chance of driving on the ice, and you cannot hold the council liable for any damage.

As with airfare, particularly the same goes for trains, although the time delayed is expected to be a lot less. If your train is 30 minutes late you can receive up to 50% of your ticket money back, and with longer delays than 30 minutes, your refund doubles. With online shopping, if your order arrives late due to bad weather, you cannot claim your money back, unless no longer needed then you may be issued a refund by the company.